Alpine Property Services

A Unique Priority Service Level Agreement

CM-74 offer 3 levels of service:

Priority 1: Emergency callouts: Guaranteed to be at the property within 4hrs of the emergency being logged. Examples include: locked out, water leaks or no electricity.

Priority 2: Within 24hrs service: Problems that are not deemed an emergency yet still important to be rectified within 24hrs. e.g Sky TV problems, Hot tub problems

Priority 3: Within 5 working days: Problems that will have no real effect on a guests or owners stay at the property.  Examples include wobbly tables or chairs, a dripping tap or a loose chest of drawers.

The priority level system allows you to decide the importance of the problem that needs to be rectified which in turn puts you in complete control of the cost per hour.

We operate 7 days a week and have a dedicated responsive callout team that are multi-skilled and capable of doing the work right first time.  We carry stock and replacement parts for common faults in apartments and chalets meaning we can efficiently repair or replace shower hoses, taps, locks, door handles and many more frequent problem areas.

Available for planned activities such as:

- Grounds Maintenance

- Snow Clearing

- Painting and decorating

- Log delivery and stacking

Priced jobs booked into the diary for your peace of mind

Offered to businesses and chalet owners alike.  Monthly service packages including frequent checks, emergency callouts, property health check reports and grounds maintenance.

Our contract packages allow letting agents and management companies to reliably outsource the maintenance of their properties, thus allowing them to concentrate and profit from their core business.